CQE客诉质量主任工程师

高级客诉工程师CQEKeyResponsibilities:• Leadqualityperformanceindicatorreview,drivecontinuousqualityimprovementactions.• Leadcustomerqualityissuemanagement,developingclear5W2Hproblemdefinitions.• Implementingrobustsupplychaincontainmentactions.• Leadsystematicrootcauseanalysisapplying5-Whyand8Dproblemsolvingmethodology.• Facilitatecross-functionalteammeetings.• Managecustomercommunications,providingreportsandcorrectiveactions.• Supportinternalqualityperformancereviewprovidingqualitydataandanalytics.• Drivelessonslearnt,rolloutimprovementactionsacrosssimilarproductionlinesandproducts.Requirements• MechanicalorElectricalEngineeringBachelor’sdegree,with+5yearsrelevantexperience• Skilledinadvancedproductqualityplanning(APQP)andqualitytools;PPAP,SPC,MSA,FMEA.• Experiencedinproblemsolvingandcontinuousimprovementtools;8D,5-Why,DOE,SixSigma.• Strongpracticalexperience,knowledgeofmanufacturingsystemsandprocesstechnologies.• Goodinterpersonalcommunicationskills.• FluencyinEnglishandChinese.
• Worklocation:Shenzhen/Jiangmen,China(5daysstation,withCompanyhostelandtransportation).

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