客诉质量工程师（汽车零部件）

KeyResponsibilities:• Leadqualityperformanceindicatorreview,drivecontinuousqualityimprovementactions.• Leadcustomerqualityissuemanagement,developingclear5W2Hproblemdefinitions.• Implementingrobustsupplychaincontainmentactions.• Leadsystematicrootcauseanalysisapplying5-Whyand8Dproblemsolvingmethodology.• Facilitatecross-functionalteammeetings.• Managecustomercommunications,providingreportsandcorrectiveactions.• Supportinternalqualityperformancereviewprovidingqualitydataandanalytics.• Drivelessonslearnt,rolloutimprovementactionsacrosssimilarproductionlinesandproducts.Requirements• MechanicalorElectricalEngineeringBachelor’sdegree,with+5yearsrelevantexperience• Skilledinadvancedproductqualityplanning(APQP)andqualitytools;PPAP,SPC,MSA,FMEA.• Experiencedinproblemsolvingandcontinuousimprovementtools;8D,5-Why,DOE,SixSigma.• Strongpracticalexperience,knowledgeofmanufacturingsystemsandprocesstechnologies.• Goodinterpersonalcommunicationskills.
• FluencyinEnglishandChinese.

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