Floor Supervisor 楼层主管

1.Totrainhiredroomattendantsincleaningtheirassignedareas.培训服务员在指定区域内做清洁。2.Toregularlycheckguestroomtoensurecorrectstandardsandofferservice.检查房间质量，确保房间质量标准和提供服务。3.ToreceiveroomattendantsassignmentfromAss.ExecutiveHousekeeperorFloorManager.将行政副管家或楼层经理交给的任务分配给服务员。4.Toattenddailybriefingandreceivespecialinstructions.参加每日工作例会和接受特殊指示。5.Tofillouthousekeeperroomreports.填写客房报表。6.Toinspectcheck-outroomsbeforereportingthemreadyforsaleandthatstandardofcleanlinessismet.检查离店房，在确认房间达到清洁标准后，将房间变成可售房。7.Toreceivespecialrequestsfromguestsandcarrythemout.HandleguestcomplainsandreportstoAss.ExecutiveHousekeeper.接到客人的特殊要求要尽力满足。处理客人投诉，并报告给行政副管家。8.Toinspectallareascleanedusingchecklisttoseethatcleaningisadequate,suppliesinroomsarestandardandroomsneedforimmediaterepairingarereported.按照检查表检查房间是否干净，客用品是否齐全,并将需要修理的房间及时报修。9.Tomaketroublereportforroomoriteminneedofrepairandfollowsuptoensureworkiscompletedsatisfactorily.对需要修理的房间和物品要及时报修，并确保已修理好。10.Tofilloutreportsandsurrenderarticlesintolostandfoundsection.填写报告，并确保客人遗留物品做失物招领。11.Toreportlossesandbreakagesinguestroom.报告客房内物品的丢失和损坏。12.Tosupervisecleaningofguestrooms,corridors,stairs,maidstrolleys,andpantries.检查客房，楼道，楼梯，工作车和工作间的清洁情况。13.Totrainanddisciplineroomattendants,toadviseASS.ExecutiveHousekeeperifperformanceisnotsatisfactory.培训和管理服务员，并向行政副管家报告他们的工作情况。14.Tosupervisespecialcleaningofroom/corridor.检查房间和楼道的特殊清洁。15.Tocheckandrequisitionguestandcleaningsuppliesweekly.检查和申领每周客用品和清洁用品。16.Toassistwithinventory.协助盘点。17.Toreportsuspiciouspersonsoractions,DONOTDISTURBrooms,sleep,outs,etc..报告可疑人员，请勿打扰的房间和外宿房间等。18.TodospecialassignedworkgivenbyAsst.ExecutiveHousekeeper.处理并完成行政副管家交给的特殊任务。19.PerformsotherrelateddutiesassignedbyFloorMangaer.完成楼层经理交给的其它相关任务。20.Screensapplicantscarriesoutdisciplinaryactionsordismissals.维护店规的严格执行。